From blue jeans to smart phones to insurance, consumers are overwhelmed with options. No matter what we are in the market for, we embrace brands that make it easier for …
When it comes to describing their level of trust in the mass media, 60 percent of Americans state, “Not very much,” or “not at all” according to a new Gallup …
The past few months I’ve been managing more than the average number of communications campaigns. The question always comes up: How should we communicate? By snail mail, or email? Can …
One of the earliest lessons marketers learn is to focus on benefits, rather than features. For example, Volvo focuses on safety, while Nordstrom focuses on service. Apple lives, breathes, …
As 2011 winds down, it’s a good time to ask: Did our communications create value this year? Did we engage meaningfully with clients, employees, and colleagues? Are we stronger, clearer, …
Communication begins here.
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